THE EXAM PROCTORING PROCESS WITH PROCTOR U

You must take ALL your exams with the online proctoring service called ProctorU. Taking exams with ProctorU is free of charge.

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IMPORTANT INFORMATION PERTAINING TO PROCTORING:

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To make an appointment with ProctorU to take an exam, you must go to the following link: https://go.proctoru.com.

What is ProctorU?

ProctorU is an online platform that has partnered with the College of Southern Nevada to help you take an exam online while ensuring academic integrity is upheld. Using this platform allows you the convenience of testing from home 24/7, 365 days a year.

How do you prepare for a ProctorU exam?

Step 1:

Create a ProctorU account (https://go.proctoru.com/students/users/new) and download the Guardian Secure Browser (http://guardian.meazurelearning.com). NOTE: When using Mac OS, you will need to identify the correct Guardian download version. Click here (https://support.proctoru.com/hc/en-us/articles/11508047674765-How-do-I-identify-my-Apple-processer-) to find out how to do this.

Read about the Guardian Secure Browser (https://www.meazurelearning.com/resources/a-closer-look-at-the-guardian-browser-benefits-functions-and-future-plans).

Step 2:

Schedule the ProctorU Practice Exam with ProctorU during the first week of the semester. Take it immediately to ensure that your computer can "work" with the ProctorU protocols.

NOTE ABOUT PASSWORD: All exams taken with ProctorU have a password that the ProctorU proctors will input into your conputer once you are on the exam page. In effect, the ProctorU proctors will take over your computer for a few minutes!

If your computer has no issues with the ProctorU protocals, schedule all mathematics exams required for your class (see Dr. Stewart's Course Schedule and Course Syllabus). Failure to do so may cause you not to be able to take exams during their availability period which wouls result in a grade of 0%. Also read about the Exam Scheduling Process (https://support.proctoru.com/hc/en-us/articles/115011622247-How-do-I-schedule-my-exam-).

NOTE: If your computer CANNOT work with the ProctorU protocals let you instructor know immediately.

  • Login to your ProctorU account and click the "Schedule New Session" button.
  • Confirm your institution, term, and exam name, then click "Search Sessions."

    Depending on the class you are attending, look for the following exam names:

    Math 116 ProctorU Practice Exam (Ingrid Stewart)

    Math 124E ProctorU Practice Exam (Ingrid Stewart)

    NOTE: This exam must be completed by ALL students wanting to use ProctorU to avoid "disasters" when taking the actual proctored exams and/or quizzes.

    Math 116 Final Exam (Ingrid Stewart)

    MATH 124E Exam 1, 2, and 3 (Ingrid Stewart)

    Math 124E Final Exam (Ingrid Stewart)

  • Use the ProctorU calendar and clock features to select your desired testing date and time. See Dr. Stewart's Course Schedule.

    NOTE: If you choose to take your exam on-demand instead of scheduling in advance, you may incur long wait times.

Step 3:

On the day before an exam, take the PractorU Practice Exam one more time. This allows you to test your equipment in an environment that is then identical to the exam. You must have administrative access of the computer you are using.

NOTE: Everyone has administrative access of their own computer. However, you would not have this access on a CSN or Clark County Library computer. Therefore, you cannot take your exam there.

Go to the Equipment Test Page (https://go.proctoru.com/students/system-metrics/new) now. You must first open the Guardian Browser!

Step 4:

Prepare for exam day. This video (https://meazurelearning.wistia.com/medias/3yeyj6debu) preparedwill walk you through the exam day experience including any best practices. Then read this article (https://support.proctoru.com/hc/en-us/articles/9951671204109-How-to-get-started-with-your-Testing-Session-Guardian-) to ensure you are prepared for exam day.

Do you have any Disability Resource Center testing accommodations?

The ProctorU platform is fully ADA compliant. If you require special testing accommodations, the instructor will need to let ProctorU know. Please work with the instructor prior to your exam to make sure your accommodations are noted in their system.

Do the ProctorU protocols negatively interfere with your computer?

The ProctorU protocols do not permanently impact your computer in any way. You will be able to see everything your proctor is doing while you are connected.

Once your exam is over and you have closed out of your chat session and video page with ProctorU, it completely removes the screen sharing client from your computer. You may also uninstall the Guardian Secure Browser after each exam session if you choose to do so.

Does ProctorU breach your privacy rights?

Absolutely not! ProctorU takes your privacy very seriously. They stringently adhere to all Family Educational Rights and Privacy Act (FERPA) guidelines. No student information can be shared without your direct approval. If you have any privacy concerns, you can visit ProctorU's Privacy Policy page. For additional information, review ProctorU’s Student Bill of Rights.

Still have questions or concerns?

You can view ProctorU’s test-taker support FAQ page here (https://support.proctoru.com/hc/en-us/categories/115001818507).

ProctorU wants you to know that they are always available to help! You can always start a live chat (https://go.proctoru.com/session/new) by logging into your ProctorU account and clicking the chat icon in the lower right side of your screen, open a support ticket (https://support.proctoru.com/hc/en-us/requests/new) or call (855) 772-8678.